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CINEFLOWY · SUPPORT

CineFlowy Support

Find quick answers about CineFlowy and a safe way to contact us.

Last updated: 19 October 2026
01

How do recommendations improve?

Your ratings, Compass choices and viewing history work together to personalize recommendations. More interactions help improve your matches.

02

Streaming information

Viewing options are checked for Türkiye by default. Platform catalogues can change; check the provider’s page for current availability, subscriptions and viewing conditions.

03

Accounts and data

You can use CineFlowy as a guest, with choices stored on your device. Signing in preserves your lists, ratings and progress. Download or delete your data from “My data and privacy” in the app.

04

Report a problem

Go to Settings → Help and Support → Write feedback. Technical diagnostics are optional and do not include your personal viewing preferences. If you cannot sign in, contact muhammetfatinkol@icloud.com. Use the same address for Circle reports and privacy requests.

05

Notifications

After enabling notifications on a supported device, the server can deliver watch-plan and release reminders while the app is closed. On iPhone, add CineFlowy to the Home Screen from Safari, open that icon and allow notifications. Device permissions and operating-system conditions affect delivery. Platform availability changes are currently checked only while the app is open.

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